Orders & Shipping

Do you ship internationally?

Yes, we ship internationally. If your country/origin is not on the list. You can contact us through E-mail, DM Instagram (@cein.goods), or WhatsApp for purchasing.

How do I order CEIN products?

You can order our products directly from our website, official online stores on e-commerce platforms, and offline stores (Kalea Space, HGL)

Can I change or cancel my order? 

Once the order is made, the system will lock it and make it impossible for any changes, including the address information and any other details. So make sure you check your order information before checking out. But if urgent, you can contact us through DM Instagram (@cein.goods) or WhatsApp

How long does delivery take?

We sent the parcel only on weekdays

Ordering for customers outside Indonesia, Malaysia, and Singapore

Depending on the value of your order, your Cein parcel may or may not be charged customs or import duties. If your parcel charged, it is up to the person receiving the parcel to cover these costs. For more accurate information, we would suggest getting in touch with your local customs office before you purchase your order.