Orders & Shipping

Do you ship internationally?

Yes, we ship internationally. You can contact us through E-mail, Instagram (@cein.goods), or WhatsApp for purchasing.

How do I order CEIN products?

You can order our products directly from our website, official online stores on e-commerce platforms, and offline stores (Kalea Space, HGL, Sift&Pick)

Can I change or cancel my order? 

Once the order is made, the system will lock it and make it impossible for any changes, including the address information and any other details. So make sure you check your order information before checking out. In case of urgency, you can reach out to us on Instagram (@cein.goods) or WhatsApp.

How long does delivery take?

We sent the parcel only on weekdays

Indonesia2-5 Working days
Malaysia2-5 Working days
Singapore2-5 Working days
Standard International7-14 Working days

Ordering for customers outside Indonesia, Malaysia, and Singapore

Customs and Import Duties May Apply to Your Order. Please note that customs or import duties may or may not be charged depending on the value of your order. If there are any charges, it is the responsibility of the receiver to pay for them. For precise information, we recommend contacting your local customs office before placing your order.